COVID VACCINATION ROLLOUT:
Both our practices are actively involved in the Covid vaccination programme in collaboration with a group of other local practices. Currently patients are being vaccinated at Mathews Practice on Asline Road. As of 31.1.21, we have already vaccinated 90% of our eligible patients in the first 4 cohorts as set out by the government. The rollout is going exceptionally well, and we will invite people when it is their turn. We are asking patients NOT TO CALL US to enquire about their vaccine to minimise disruption to our usual daily work. We hope to have enough supplies to vaccinate all 9 eligible cohorts. If you have received a letter directly from NHS England to attend a vaccination centre but wish to have it via your surgery, please contact us via our website. If you are not in these eligible groups, you will have to wait until more supplies are made available later in the year.
SAME DAY TRIAGE:
At the start of the Covid pandemic, we introduced a ‘same day’ Triage Service led by our Advanced Nurse Practitioners.
Our trained Reception staff have been instructed to ask questions; please answer these questions honestly and as fully as possible to ensure that they are signposted to the right clinician. We always advise for minor illness to try your local pharmacy or self-help via NHS website first.
Patients with requests for a ‘same day’ appointment will be telephone-triaged by an Advanced Nurse Practitioner (ANP).
If the ANP believes you need to be seen, then you will be offered an appropriate face to face appointment in the order of clinical priority and in the correct slot. Please DO NOT just turn up – await an appointment time slot to be given.
Some examples of appropriate ‘Same Day’ requests:
An exacerbation of Asthma / COPD
Suspected chest infection
Suspected ear and eye infections
Suspected urinary tract infections
Skin and wound infections
Common childhood illnesses i.e suspected croup or bronchiolitis etc
Acute severe allergies
LONG TERM CONDITION OR BIRTHDAY MONTH REVIEWS(BMR):
A big challenge during the pandemic has been to ensure patients with long term conditions ( Hypertension, Heart disease, Stroke, Diabetes etc) are monitored appropriately. Our clinical team have been reviewing the notes of people who are due for BMRs every month and applying clinical judgement on whether this can be deferred for patients who have been stable for a while, or whether they need to still attend for blood tests and reviews. The threshold for this has changed during the current lockdown again, with benefit vs risk ratio to consider, so you may find that you have not been called but your medication has been authorised. Rest assured, this will have been done appropriately and safely with a thorough remote review.
FAREWELL TO A MEMBER OF OUR TEAM:
It is with great sadness that we will say goodbye soon to our senior Practice Nurse, Marie Harvey.
Marie has been with us since September 2017 and is now relocating to Scotland. She has been an integral part of our team and has built strong relationships with patients and staff alike. Her last working day is 17.2.21. If you would like to leave a farewell note for Marie, please drop that in, we will collate and pass on.
We wish her all the best for the future as she starts a new chapter in her life, she will be greatly missed.